Customer service is of the utmost importance to us. To be sure that we are providing the top notch customer service, we only hire the best!
Our newest hire, Mary Jo Coan is a shining example of a Papertec employee. Seasoned in customer service and backed with an MBA in finance, we are ecstatic to have her join our team.
Mary Jo was initially hired in as an Administrative Assistant/Customer Service Representative but her role is evolving. Since being hired, she was also given the responsibility of fielding incoming orders and will be expanding her role in shipping as well.
Mary Jo has worked for Fortune 500 companies as well as small privately held companies. While this is her first foray into paper packaging, she has cut her teeth in other manufacturing industries, including clothing and conveyors.
One of the first things that Mary Jo will point out is that our industry has been one of the first to rebound. We work in an industry that is minimally impacted by the ebbs and flow of the economic cycle. Because of that, she has had to hit the ground running.
“I am taking in all the small details that Papertec provides to their customers while learning the nuisances of the paper industry. One of the great things about Papertec,” says Mary Jo, “is that they are committed to their customers and their unique business needs. “
“You get the professionalism of a big company and the customer service of a small company.”